FAQ

We’ve done our best to compile a list of the top questions we’re asked on a regular basis. However, with all the complexity that accompanies life care management, we understand that the answer you’re looking for might not be found below. If that is the case, then please contact us to discuss your specific situation.


So what exactly does Purview do?
The scope of our services is far-reaching.

We help with a vast array of aging or special-needs issues. You can think of our aging experts as you would think of a general contractor when building a house. We manage all the moving parts of the project while advising and guiding you through tough decisions. Just as a general contractor brings immense relief to a new homeowner, we bring the same relief to those managing the life care of a loved one.

We assist with everything—from decision support and crisis intervention to healthcare power of attorney and guardianship. The pressure of sorting through information and determining the best options doesn’t have to rest on your shoulders.

As aging and special-needs experts, our knowledge and experience are extensive. Whether your situation is simple or complex, medical or non-medical, we provide valuable life care management solutions tailored to your unique needs. We are more than health-centric; we are life-centric.

Do you send caregivers into the home?
No, we are not a home care agency. We do not employ any care givers. We do collaborate with many agencies that provide the service.
We just received my mom’s Alzheimer’s diagnosis. We’ve been handed dozens of pamphlets and are overwhelmed with options. How can you help us navigate what lies ahead?
We understand how challenging it is to face this new reality. It’s frustrating and overwhelming to process the influx of information on top of the emotional stress of caring for a loved one with this disease. From the chaos of internet searches to the giant stack of pamphlets, there’s a steady barrage of advice from unreliable sources.

In addition to the pitfalls of information overload, emotions can cloud decision-making. Having the objectivity of a life care expert is invaluable. We help filter the noise, provide clear guidance, and support you through the process.

Your services sound like exactly what we need. But how do I present this to my parents? I know they won’t be very receptive…
We hear that all the time. An unwillingness to accept help is one of the main reasons people hesitate to use our services. Later, most clients tell us they wish they had called sooner. They discover it’s often easier for a loved one to receive advice from an objective expert rather than family or friends—there are no emotional triggers involved.

When older adults are reluctant to accept assistance, our Aging Life Care professionals take the time to understand their fears and concerns. Armed with this knowledge, we focus the conversation on personalized solutions that empower them to live their best lives.

Does Medicare or any insurance cover your services?
At this time, no insurance or Medicare covers our services. We are a private-pay management service. However, there are occasions when certain long-term care insurance policies offer a cash option, which can be used toward our life care management service costs.
Do you help with individuals who have special needs?
Yes, we do. Special-needs situations can be varied and challenging, which is why we offer specific services designed to support families caring for a loved one with special needs.
Do you serve as agent or guardian for disabled or special needs persons?
Yes, we do. When guardianship is necessary, our trained and trusted professionals have built a strong reputation in the community as reliable advocates for this vulnerable population.
Do you serve as healthcare power of attorney?
Yes, we do. Many clients request this service. With a growing population of elder orphans, geographically distant families, or older single adults, our “Just In Case” program provides peace of mind and ensures someone will advocate on their behalf and honor their wishes if needed.
Do you help navigate the benefit world as well as the healthcare world?
Yes, we can help assist you in navigating the benefit world. One of our main missions is to help our clients with benefit opportunities, which is why we have professionals on our team who are experts in keeping up with, understanding, and maximizing benefits.
Do you help with care center placement?
Yes, we do. Choosing the right care center involves much more than aesthetics. To make the best decision, it’s vital to know the staff and culture within a facility. With years of experience in this complex matchmaking process, we’ve built a trustworthy network and developed a refined approach to finding the best fit for your loved one. Our goal is to help families avoid the stress and disruption of relocation.

Talk to one of our seasoned professionals.

When it comes to managing life care, we have solutions for every step of the journey.